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Reviews

Posted On: 8/10/2021

Thanks and praise

All office workers are helpful
By: Ali Ahmed - CC     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/9/2021

We Like It Here

My apartment is nice and the office is friendly. Nice place for my dog too.
By: Galaxy Sphinx     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/29/2021

Amazing

As everyone knows the search for a new home can be stressful, and an unpleasant chore. However, when visiting The Lanesborough's property today, I've meant Ricardo who took the role of that demanding responsibility. He was very knowledgeable about the complex policies, the layout of the complex, shopping centers in the area, and most of all gave ideas on how to furnish the unit. Ricardo was very welcoming and helpful. Thank you so much for your help Ricardo, I can't wait to call The Lanesborough my soon to be home.
By: Kaleem King   
Source: Property Site Read Property Manager's Response

Posted On: 5/10/2021

The Lanesborough YES!!

This place is a-mazing from the leasing representatives down to the grounds. Yes it is an older community but I see on a daily the love showered on this place. I saw the negative reviews I think someone just got angry as they have exceeded my expectations. From day 1 move in I have heard nothing its so quiet and the residents have been warm and welcoming. Yes it's an older community but well kept, the grounds, pool, and my apt was everything I saw in the model. Staff is accommodating as I had imagined them to be. I will not be moving for a while.
By: Amanda Easterland     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/13/2020

Great place to live

We’ve lived here for about 1 month and so far all is going good. We needed a location close to MD Anderson, we needed a fully furnished unit, and when I called and spoke with leasing agent on the phone she was super polite and knowledgeable. Since living here the only issue we’ve had is with some upstairs neighbors being little loud, but nothing worth reporting to management about yet. The apt is super clean, all amenities we need, so all is good!
By: Mike     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/2/2020

Employee Complement!

Enrique from maintenance just left after completing my maintenance requests! He is always friendly professional and approachable. He explains everything. Thanks.
By: Robert Thomas     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/23/2020

Great Home

Quiet environment, superior location, great maintenance team! Our family loves it here! Erin and Amber have helped us a lot! Thank you!
By: Jing Hao     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/10/2020

Outstanding service from Mr. Joseph

We asked Mr. Joseph for an installation task. Not only did he flawlessly complete what we had asked, he went above and beyond, completing other pending projects in our apartment as well. We are extremely pleased with the care, precision, and dedication he showed.
By: Tejas Joshi     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/2/2020

Savannah

A leasing agent named Savanah helped me with my apartment search today. She was very knowledgeable, helpful and personable. This is one of the best experiences I've ever had being helped by a leasing agent. She answered all of my questions and followed up with me after. I'm planning on leasing at this property soon. If you ever call this community ask for Savanah- she is the best!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 2/20/2020

Perfect

The outdoor environment is maintained regularly, so we have clean and beautiful community. The apartment is clean, has all the kitchen appliances and washing machines. Perfect!
By: Wang Lina     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 2/13/2020

Couldn't ask for more

The staff at The Lanesborough are extremely welcoming, friendly, and helpful! I couldn't have asked for anything more!
By: Amanda Wong     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials